Ground water and surge that enters a building during a storm, treated as Category 3 because of everything it picks up on the way in.
Storm water is the category that surprises people most, because floodwater can look no dirtier than a spilled bucket. What defines it is not appearance but provenance. Water that has moved across the ground before entering a building has picked up soil and everything in it, and in a widespread event it has frequently mixed with sewage from overwhelmed lift stations and septic systems, along with fuel, lawn and agricultural chemicals, and road contaminants.
That puts it squarely in Category 3 under the S500 grading: grossly contaminated, capable of containing pathogenic, toxigenic, or other harmful agents. The practical consequence is the same as any Category 3 loss. Porous materials it saturated, carpet and cushion, drywall below the water line, insulation, particle-board cabinetry, come out and are disposed of. Hard, non-porous surfaces are cleaned and can stay. The work happens inside containment with filtration.
It is also worth separating storm water from the other water a hurricane produces. Wind-driven rain coming through a roof opening arrives from above and is a different problem with a different scope. A single storm routinely produces both in the same building, which is why the interior water line and the roof opening are documented separately.
The first measurement on site is the water line, marked and photographed at several points with something in frame for scale, because it defines the removal boundary and the exposure. The debris line outside and the exterior grade are photographed for the same reason.
For anyone waiting on a crew, assume storm water is contaminated even when it looks clear. Keep people and pets out, do not walk from the wet area into clean parts of the house, do not attempt cleanup, and shut down the HVAC serving the affected space. CDC publishes clean-up guidance for flood-affected homes that is worth reading first.
Everything on this page rests on the documents below. Read them yourself, they are all free.
Last reviewed against these sources on August 26, 2026. These definitions are general information about restoration work and property claims in Florida, not legal advice or a coverage opinion. Your policy language and the facts of your loss control what is owed. Swift Response Restoration Inc is a licensed restoration contractor, not an insurer, a public adjuster, or a law firm.
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Grossly contaminated water that can contain pathogenic or toxigenic agents, so affected porous materials are removed rather than dried.
Any water carrying enough biological, chemical, or organic material that salvage decisions change and protective equipment becomes necessary.
Structural damage from high winds, which matters most for what it opens up: once the envelope is breached, water does the rest.
A distinction with real money attached: rising surface water is flood and is generally excluded from homeowners policies, while water from inside the building usually is not.